PEAK?

[vantexan]

That's a nice dream. I don't see it happening until there are widespread failures across the network. I don't think the brass quite understand the full impact of the ISP model and the difference in quality of a driver for a contractor and a single van operator. They will keep squeezing until it breaks or until the organic growth of the overall market slows and we actually have to compete for customers on service.

Can they afford widespread failure? Customers can always switch to UPS. Lower prices mean little with terrible service.

 

[It will be fine]

Can they afford widespread failure? Customers can always switch to UPS. Lower prices mean little with terrible service.

I have a similar argument frequently with local management. All indications with policy and compensation point to upper management remaining completely uncaring about actual service. They only look at the bottom line. They brush off customers constantly if their needs might cost money to provide. Their disregard for customer service is hidden by overall industry growth. It will take systemic failure for them to alter that mindset otherwise it's just "what we're doing is working, look at the growth last year!" They can't see all the growth they left on the table, everything they could have gotten with a happy, safe workforce.

 

[bacha29]

I have a similar argument frequently with local management. All indications with policy and compensation point to upper management remaining completely uncaring about actual service. They only look at the bottom line. They brush off customers constantly if their needs might cost money to provide. Their disregard for customer service is hidden by overall industry growth. It will take systemic failure for them to alter that mindset otherwise it's just "what we're doing is working, look at the growth last year!" They can't see all the growth they left on the table, everything they could have gotten with a happy, safe workforce.

Spot on man. The excessive economization will come at a price in the future. Right now growth is easy to get mainly because of the growth in E commerce but some day you'll reach a tipping point when it has compete for business but contractors will by that time be driven to the point of insolvency and just won't care anymore.

 

[Southeast Hoss]

That will take you 8-10 hours?

Peak for us starts next week on Monday. Probably going to running about 130-180 stops

 

[overflowed]

That will take you 8-10 hours?

I've worked in cities where that can take 8 hours. Also been in places that would take a few days in rural area's.

 

[SmithBarney]

How many miles do you average on your new route?

I bid out to Swing... need the $$

 

[59 Dano]

I have a similar argument frequently with local management. All indications with policy and compensation point to upper management remaining completely uncaring about actual service. They only look at the bottom line. They brush off customers constantly if their needs might cost money to provide. Their disregard for customer service is hidden by overall industry growth. It will take systemic failure for them to alter that mindset otherwise it's just "what we're doing is working, look at the growth last year!" They can't see all the growth they left on the table, everything they could have gotten with a happy, safe workforce.

When a company is making good money by being the cheapest option around, they can afford to be a little careless on the customer service side. Not saying they should or that I agree with it, but that they can afford it.

Industry growth hides LOTS of things. You can get away with murder during those periods.

 

[OrioN]

Volume picking up on ground routes. Who has help with route during peak?

Volume is up for my trip area, I have 2 supplemental drivers to take up my tight areas while I remain to do the crappy sections of my rural route.

The good thing is weather is still cooperating & I'm averaging 11 hours a day. hope it stays that way until the end.

 

[Purplepackage]

Was it super light for anyone else today?

 

[dezguy]

Was it super light for anyone else today?

Nope. Station got slammed... Again...

 

[Gone fishin]

Busy as hell last 2 weeks

 

[McFeely]

Was it super light for anyone else today?

Busy enough for me. Especially considering a loop member that doesn't seem to understand his route boundaries.

 

[bbsam]

Was it super light for anyone else today?

Crazy light. Most drivers done by 2.

 

[It will be fine]

Was it super light for anyone else today?

I've been very unimpressed with peak this year. HD volume only about doubled, I feel like last year we tripled.

 

[OrioN]

I'm o.k.with it... done at 1800. covering 150 miles.

I'm eating din din at a decent time today.

No Amazon parcels in my budget truck at all.

Did we lose the wayfair account? good riddance.. "shipping is free" my butt, don't customers know it's tacked on to the item prices?

Heavy on chewy; since these rural customers realized their warehouse is in the next state & the fast Ground linehaul drivers get them to us overnight

I don't see Pandora as well; those little boxes of trinkets with PND on `em

 

[Oldfart]

No sick calls and nobody off at all and our entire station still working 11 hrs or more. Keep moving the start time up and still can't keep up. Next 10 days are gonna be crazy.

 

[Cactus]

No sick calls and nobody off at all and our entire station still working 11 hrs or more. Keep moving the start time up and still can't keep up. Next 10 days are gonna be crazy.

Maybe your buddy Fred is taking on too much freight as they do every year. Wait until you get late freight every day.

 

[Oldfart]

Maybe your buddy Fred is taking on too much freight as they do every year. Wait until you get late freight every day.

No problem. We can handle it. It easier than whining and crying like many do.

 

[UpstateNYUPSer(Ret)]

At what point will they start diverting lower priority work over to Ground?

 

[Purplepackage]

At what point will they start diverting lower priority work over to Ground?

They don't, as you know ground is a truck network much like ups. In turn ground has an earlier cut off date that you need to have shipments in by. Thus ground actually diverts freight to express starting the 15th I believe