Our local school district is now on fall break for the following 3 weeks. It's UPS policy not to hold a package for more than 10 days(not positive). This is the first year where the entire district is on the same school calendar. Instead of having hundreds of packages sent back to the shipper, why not work out a supplemental plan with district officials to have them delivered to one sight which would eliminate the shipper having to spend additional reshipping charges. Now this would bring back customer service and schools would have their supplies.