I enjoy the definition of
"work" better then production. To be honest, this is mine and your place of work. This is what we do, handle packages. Whatever it might me, we deal in cardboard movement.
Production, a lot like work, can be skewed and stretched as many words can be. There is a difference between working hard and being over worked. As for production, can be an expectation at a place of work, definitely here at UPS. The definition of "work" here at UPS is more like that of the military. Which is " How much someone can do, how much work, effort, toil and labor in a given amount of time ".
My advice to many people here at UPS, is to never panic. Panic by far is the biggest stress, confusion and time wasting variable of all time. Be happy you have a job, and work at a reasonable pace never panic and your days will always be good to great.