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UPS incrementally raised surcharges as airfreight rates ascended. However, its peak surcharge reduction coincides with a gradual calming of airfreight demand and rates. This week, airfreight rates fell to $4.98 per kilogram, less than half the rate during mid-May’s peak and roughly in line with mid-March rates, according to the TAC Index.

The surcharge from Sunday onwards offers some financial relief to air shippers but is still higher than the first surcharge announced in March.

UPS said peak surcharges are subject to change and advised shippers to check the carrier’s website before tendering shipments.

The shipping and delivery company says it’s working hard to cope with unprecedented demand while keeping employees and customers safe.

Tired of waiting for their deliveries to arrive, some UPS customers have taken to standing in line outside the shipper’s main Oakland distribution center, to get their packages.

NBC Bay Area saw lines out the door at the East Bay facility on Wednesday and Thursday. Customers in line told us they came when tracking information showed their parcels had arrived in Oakland, but not made it any further.

Have your packages been delayed? This is in part due to multiple drivers testing positive for COVID-19 and employees demanding better work conditions.

UPS trucks rolled in late at the South San Francisco Facility Tuesday. The reason a barrage of packages to be delivered to quarantined customers.

“You’ll see guys out working like it’s Christmas peak season out till 9 o’clock, 10 o’clock,” said driver Everardo Luna.