United Parcel Service Inc. is exploring a same-day option, a delivery model that has been employed by gig-economy players, as the pandemic has accelerated the shift to e-commerce.
“We don’t have a same-day product today, so we’re looking at it,” Chief Executive Carol Tomé said in response to a question on an investor-day webcast Wednesday. “We don’t have this all the way figured out, but we’ve got a team of people looking at it.”
She said the company is testing the concept and didn’t offer other details. A UPS spokesman said the company doesn’t comment on its pilot programs. The idea comes as the acceleration of e-commerce has pushed retailers to add more curbside and same-day delivery options.