I had a shipment , 1 of 2, and one not on truck, and when I called to find out if it was there, yes it was and someone had written up as a bad zip. Funny thing I had it the day before and it was fine. Customer was closed. The box left there was tires, and the box I had was a COD. Seems it was too late to bring it out to the customer. "I said why, bar thirty? " It was only 250. Seems the sup had better things to do than service, so I told the guy when he got it, ask for his shipping back. It should have been brought to him, If I had it on my car and it was a misload, I have to deliver it, as Im always right around the corner. Seems it depends wether you wear brown or suit and tie as to what is an acceptable failure.