Robert, my friend, I hope you're joking. You use your cell for those instances? My goodnees! Think of the minutes you are wasting for UPS? 20-40 Minutes/month to call ahead for the COD's. At least 30 min/month for bad addresses, and another 30 min/months to check on your pick-ups. This alone accounts for 120 minutes of your plan. Don't forget, a 15 second call to your pick-up counts a full minute! These numbers don't include the time your sup calls you to go help somone and the time it takes him to explain it!
I'm sorry, I'm with Over95 and everyone else, you can't use your phone for UPS business, its what ODS is for. I have 1000 minutes for me and my daughter and I can ill afford to use 25-40% for UPS. Are you kidding me? I will make an exception and use a minute or two with another driver to set up a quick meetpoint.I get a 23% Verizon discount through UPS. Not saying that it justifys using the phone during work, but it does make up what it costs me in minutes, +/- 200 per month on a 1400 plan.
Other than this I don't want my supervisor calling me, ever. Send me an ODS message and I'll call the center. I also don't want yo be expected to call the center from my cell phone either.
Believe it or not, this was the protocol as little as 5 years ago. Now everyone has everyone's cell number.
That being said, my minutes are limited and I should not be held accountable if I can't call the center from a cell phone. Also, there should never be an instance in which you call a pick-up from your cell phone to ask if they have anything. Its my belief that we are paid by the hour. Why waste valuable cell phone minutes to call a pick-up so you don't have to go by when its our job to go by? Why waste the minutes and the labor time we earn regardless if they have something or not? Mostly its being selfish, wanting to get the job done and get home. It would be one thing if we were dispatched with 8.0 hour work a day. They send us out with 9.2-10 everyday.
Its our job to go by. We get paid good money to go by, so why not just go by?
Next, I would NEVER call the center with bad addresses: need suite, NSN, NSP, need Apt, etc, from my cell. Why wouldn't you use ODS for this?
Because I have been instructed to by the District manager through my center manager, as has the rest of the building.
The UPS opperation lived without cell phones for over 100 years so please don't think you need to use your own for them to function!
I have no issue with anyone not using their phone at work. Obviously UPS feels that it is in their best interest to let us take them with us. Imagine the uproar if UPS banned them like the hub employees do.
Robert