For the past few years i have put all of the stops in the helper board once i pick him up. There is no GPS in the helper boards so if a DR claim arises after peak i dont have to worry about being charged with a mis delivery and since it's the helpers name on the claim form i can,as has been stated: blame it on the helper who is no longer with the company. This came in handy year before last when a customer that i KNEW had gotten the packages claimed non reciept
Are some drivers misusing their helpers as a way of doing something risky they wouldn't do themselves but dodging accountability?
What they taught us fresh helpers at the center and what drivers do are two different things. They told us NOT to release obvious high value/risk items at the door.
One of those was a big Plasma TV in nice colorful retail box that clearly shows whats inside. That driver(the cover one) scanned it on helper board(that had my name on it), left it at the door around noon only because the package wasn't signature required.
If he did it on the DIAD that didn't have my name on it and he delivered that one himself, then that's not my business.
If that TV got jacked and he blamed it on me for "unwise package release" and told the management that "the helper did it while I was delivering across the street", how do I look to the management when I apply with UPS after peak?
If the driver doesn't have their helper do something they wouldn't do themselve, that's understandable, but its an integrity issue to do something they otherwise wouldn't risk because they can "blame it on the helper".