What is the difference between immediate supervisor and center supervisor? Do you mean center manager? WHY WOULD you file a grievance over asking your supervisor something and they refer you to someone else, who may have more knowledge on your request?
In most cases, I would bet that the on car or center manager would actually
prefer that the issue be resolved thru a grievance.
Why? Because then they
are not responsible for the outcome.
I think that a lot of grievances could be avoided simply by referring the issue to a
decision maker who has both the balls and the authority to actually
resolve the issue instead of simply covering his own ass and passing the buck on up the ladder.
Unfortunately...most hourly employees will never
have access to a decision maker. The only people they will ever have the opportunity to speak to are the on car and center-level facilitators who serve merely as conduits between those who make the decisions and those who do the work.