I was asking our center manager about the sign up sheet for New Year's Eve and he says on the calendar it just shows UPS Express Critical available that day. I told him we always deliver air on that day just like the day after Thanksgiving. But he says we aren't, says so on the UPS calendar! So I checked and that is what it says! But I just checked UPSERS.com and it says we ARE delivering air that day. We have a new center manager, as in never been in operations before. He has been in safety for years and they threw him into the center manager position just a couple months ago!