My package was out for delivery, but now states Security Check Delay??

Discussion in 'UPS Discussions' started by JillDS, Dec 17, 2015.

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  1. JillDS

    JillDS New Member

    Ok, how is this possible. I had 2 packages due to be delivered today, Dec 17. At 9Pm I tracked them and both stated on the truck and out for delivery. I called UPS and was informed that they had drivers working until 10Pm in my area (Oakland) and that they were still out for delivery.

    At 9:30 I tracked both again and now both state: "A required security check has delayed delivery." WHAT? How is that possible? They were supposedly on the truck until an hour ago. Where is the security check, on the truck? From what I've read the security delays happen at the airport. Was UPS just lying that they were on the truck today? Or do they make up the delay when they cannot make the timeframe?

    Super annoyed. These are gifts and I paid extra for shipping to get them here as I leave town in a day. ARGH. Of course now UPS is closed. And I have no idea what kind of delay this will be.

    Anyone know what's up?
    Thanks
    J
     
  2. scooby0048

    scooby0048 This page left intentionally blank

    Go to the UPS facebook page. This site is for miserable, gruntled and disgruntled employees who talk shop among ourselves and have no idea what's going on with your package. This is the nice answer before we lock the thread.

    @barnyard
     
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  3. JillDS

    JillDS New Member

    oh...oops. Sorry. I googled and got you guys! Carry on!
     
  4. moldsporh

    moldsporh Active Member

    Your rookie driver chose the wrong option when he or she didn't deliver it for whatever reason.
     
  5. scooby0048

    scooby0048 This page left intentionally blank

    Bingo!

    I think the OP is spot on...
     
  6. JillDS

    JillDS New Member

    Loving this insider info! Thanks guys!
     
  7. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    This is a really good educated guess.
    The DIAD can get a bit complicated for a newbie once they get outside the normal sequence.
     
  8. silenze

    silenze Lunch is the best part of the day

    We are sorry we couldn't deliver your weed. The police have been contacted
     
  9. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    "Security check" is not an option.
     
  10. barnyard

    barnyard KTM rider Staff Member

    This is not the UPS helpline. Try either calling UPS, going through the UPS website or facebook.
     
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