My rationale for taking the SFA is that if I don't take it, they can only guess how I feel. If I do take it, it will be in black and white. I am one of those who likes their Ops Manager, and he is doing a fantastic job (one of a dying breed) and he should be recognized as such by HIS manager by his survey results. The company on the other hand, different story, and my SFA reflects that. And yes, I have told him that he is doing a great job and if he had been any other manager, I had no plans to take the SFA. I will shut up now and duck the flying barbs that will be hurled at me as a result of my post. ������������������