Take a look at the condition of this package as it was delivered by Fedex

Discussion in 'FedEx Discussions' started by Sum Guy, Sep 23, 2015.

  1. Sum Guy

    Sum Guy New Member

    This is how a package sent by our company via FedEx Express from Canada arrived at the receiving doc at a hospital in the US last week. The recipient notified us of the condition of the box and we asked that they take a few pictures of it. We emailed the photos to FedEx Canada and got a form letter back (from fedex canadacustomerservice) that gave no indication that a person looked at them.

    I suspect that the box was torn apart on purpose - either by an employee looking for drugs, or during the course of a US customs check. How could a box, in such a vulnerable condition, be handled through the delivery chain without losing any contents? Why did nobody at fedex even attempt to patch the box with duct tape?

    box-2.jpg box-1.jpg
  2. It will be fine

    It will be fine Well-Known Member

    It probably shipped like that. Try using tape next time.
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  3. At least you got it.
  4. burrheadd

    burrheadd Superstar

    Was the dope still in it?
  5. cosmo1

    cosmo1 Just another internet hooligan.

    Too bad @barnyard doesn't much hang out here.
  6. Cactus

    Cactus Just telling it like it is

    Looks to me like a crappy flimsy cardboard box was used to package something of substantial weight and without much tape to reinforce it. Seen this many times. Boo-hoo.
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  7. Looks a lot better than some of the crap i deliver.
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  8. sailfish

    sailfish Well-Known Member

    How much did it weigh? Fifty pounds? This is what happens when you dumpster dive for your boxes. Get a new, properly fitting box instead of being so cheap and using a cardboard bag. Jesus.
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  9. 59 Dano

    59 Dano Well-Known Member

    We see this all the time. The contents are too heavy and move around inside the box, tearing it apart. Use proper inner packing.
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  10. fixed it for you
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  11. Cactus

    Cactus Just telling it like it is

    He wants FedEx to be responsible for taping. Good effin' luck with that.
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  12. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    But it says fragile.
  13. sailfish

    sailfish Well-Known Member

    The belts and slides must've misread it.
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  14. Cactus

    Cactus Just telling it like it is

    = OK to play football with. 8-)
  15. rod

    rod retired and happy

    Looks to me like that box had seen its better days long before someone decided to use it "one more time". I agree with those who say you're lucky you even got it.
  16. Route 66

    Route 66 Flacid Member

    What was the intended purpose of this thread anyway? - to demonstrate how clueless many shippers are as to the proper preparation of packages for transportation? We're already quite well aware of that fact.

    It's mind-blowing some of the crap I've seen going down the belts. I swear some of these people are doing it deliberately just so they can make a claim. It's the only logical explanation I can come up with.
  17. I Am Jacks Damaged Box

    I Am Jacks Damaged Box Well-Known Member

  18. Sparky

    Sparky Member

    See this too often when a box makes 7 trips around the globe because someone was too cheap to just buy a brand new box, or at least use a boatload of tape.
  19. l22

    l22 Active Member

    Why are you asking this forum?
  20. MrFedEx

    MrFedEx Engorged Member

    FedEx will claim that this is improper customer packaging and refuse the claim. I've told this story before, but it bears repeating. When I was all gung-ho, my manager asked me if I wanted to be a "Packaging Specialist". When I asked for details, he told me my job was basically to tell every complaining/claiming customer that the damaged package was their fault, even if it wasn't. In other words, the package could have been constructed well enough to survive Hiroshima unscathed, and FedEx would still deny the claim.

    This box looks damaged, not inspected.

    I declined to take the job.