Training in DIAD... helper board

[35years]

Did anyone else notice that the new training in the DIAD about working with helpers says that when 2 DIADS are used the helper and the driver must input their own stops?

If the driver inputs stops in the helper board, the company might now make the case that this is dishonest behavior. Beware!

Many centers mandate that X number of stops have to be completed in the helper board.

They had better now give me helpers who can use the DIAD, or I will sit there and wait for them to enter info at each and every stop they deliver. I can't wait till Christmas week when they give me a new helper who has 0 training!

 

[Jones]

Does that mean the helper will be responsible for any DFU's traced back to "their" board?

 

[Lead Belly]

Input everything in the helper board. They love This.

 

[Brownslave688]

It's been that way for years. They always tell us drop off our helpers in a neighborhood with stops. Make them use their board. Blah blah blah.

I do whatever is most efficient.

 

[IVE GOTTA PACKAGE 4U]

It's been that way for years. They always tell us drop off our helpers in a neighborhood with stops. Make them use their board. Blah blah blah.

I do whatever is most efficient.

Also depends on the weather. How far you let your helper walk.

 

[jumpman23]

I always thought dropping off jumper in a neighborhood and walking a bunch of stops off was a PECKERHEAD move myself. I guess i have a little compassion for people lol. Easiest way to do it if a jumper is not very good with diad is, use his diad for a developement or section and use driver board for a separate developement. Kinda screws you up in the edd if your going back and forth at same time cause the stops dont come right out of diad. Its nice to look at diad and see them stops come right out of board your using at that time instead of looking in edd and second guessing yourself if that stop has beem delivered yet or not.

 

[Brownslave688]

Also depends on the weather. How far you let your helper walk.

It really depends on what stops I have. If it's straight resi stuff that's tight we are gonna run it all off together.

 

[IVE GOTTA PACKAGE 4U]

It really depends on what stops I have. If it's straight resi stuff that's tight we are gonna run it all off together.

I usually don't get a helper but when I did I tried not to beat up on him. The only time I would drop him off was when I doing pick ups.

 

[Brownslave688]

I always thought dropping off jumper in a neighborhood and walking a bunch of stops off was a PECKERHEAD move myself. I guess i have a little compassion for people lol. Easiest way to do it if a jumper is not very good with diad is, use his diad for a developement or section and use driver board for a separate developement. Kinda screws you up in the edd if your going back and forth at same time cause the stops dont come right out of diad. Its nice to look at diad and see them stops come right of board your using at that time instead of looking in edd and second guessing yourself if that stop has beem delivered yet or not.

Not only is it a d bag move its not nearly as efficient.


I remember one of my first years as a helper they were all over my driver to drop me off. She refused to do it. We were the second most efficient helper team in the district doing almost 60 stops an hour on average.

 

[IVE GOTTA PACKAGE 4U]

Not only is it a d bag move its not nearly as efficient.


I remember one of my first years as a helper they were all over my driver to drop me off. She refused to do it. We were the second most efficient helper team on the district doing almost 60 stops an hour on average.

Before we had Edd I dropped my helper off. He delivered all if the packages, he just didn't scan them.

 

[oldngray]

Not only is it a d bag move its not nearly as efficient.


I remember one of my first years as a helper they were all over my driver to drop me off. She refused to do it. We were the second most efficient helper team on the district doing almost 60 stops an hour on average.

IE cubicle geeks insist dropping off helpers is more efficient. It almost never is in the real world.

Same story every year.

 

[jumpman23]

IE cubicle geeks insist dropping off helpers is more efficient. It almost never is in the real world.

Same story every year.

The drivers and loaders arent trained right, like the jumpers are going to be trained right in that quick class they have for them lol.

 

[oldngray]

The drivers and loaders arent trained right, like the jumpers are going to be trained right in that quick class they have for them lol.

Many times the helper has never even held a DIAD before.

 

[PT Car Washer]

You mean that computer thingy.

 

[wetleg]

I just had driver helper orientation last week and they took the DIAD out of the training saying that we won't have to do it anymore. Last year, my driver just did it himself and handed me the packages. We just had residential with some long ass driveways.

Just curious, do any of you drivers expect to need driver helpers this week? They told us in training that the job would start this week but I was skeptical.

 

[soberups]

The DIAD training for how to use helpers was written by someone who has never delivered a package or used a helper themselves.

Lots of theories sound great from inside a cubicle.

As far as a dishonesty charge related to helper DIADs goes...the company would have to prove an "intent to defraud" on the part of the driver, as well as have direct visual observation of the driver inputting stops on a helper board.

My center has always madated some arbitrary, meaningless quota of stops for the helper board, and I have always ignored it. Its peak season, I work in the real world and I dont have time for stupid number games.

 

[scratch]

I just use my Helper as a runner, the houses are too far apart to drop him off to work on his own. He can't use a DIAD either. I will drop him off at the end of the driveway that is getting the package, and a lot of times he takes off for the house next door. There is no way I would let him deliver by himself, I already have a driver followup on something he did.

 

[iDontWorkAtUps]

Our center hasnt given us the class to be a driver helper yet, and someone asked today and they havnt even ordered the uniforms..

 

[AllOnTheHorses]

last peak, my situation was pretty good. My helper board was faulty and would shut down repeatedly. Seriously. But it was lucky and great to have that as a reason why we never used it. I kept telling OMS about it and I kept getting that helper board back everyday. Sure made things easier than juggling two with the time lag for stops to leave a board.
I would line up packages on the floor, stop for stop.. give him the package and board and off he went one at a time. I spent my day driving and searching/arranging next packages; worked well.

 

[AllOnTheHorses]

Well there was the occasional drawback of my board losing charge after a LONG day. A few times I did have to deliver by pulling PALs and entering them manually after I got back in to building. That did suck.