Category: UPS News

A former UPS employee is seeking more than $1 million in her suit against the company claiming she was discriminated and retaliated against for taking medical leave because of her disability.

Alicia Thomas filed a complaint July1 in Harris County District Court against United Parcel Service Inc., alleging violation of the Texas Commission on Human Rights Act for disability discrimination.

Thomas worked for UPS from Oct. 17, 2017, through Aug. 15, 2019 when she alleges in her suit that she was wrongfully terminated. Thomas has a “seizure disorder” which causes her to have vertigo and claims that she has required medical leave because of the disability.

If you’ve been waiting weeks — or even longer — for UPS to deliver your packages, you are not alone. Hundreds of unhappy UPS customers have been lining up at distribution centers in recent days trying to find packages that are lost, unaccounted for, and long overdue. Complaints are pouring in to 7 On Your Side.

7 On Your Side has been hearing from viewers around the Bay Area desperate to get their deliveries — some as crucial as life-saving medicine. And in many cases, UPS can’t say where their items are or when they’ll be delivered.

The line is long outside the UPS distribution center in Oakland — customers hoping to find their missing packages.

Coronavirus gave shippers such as UPS zero time to ramp up for the package tsunami that has led to major delivery delays. Now the company is swimming against the tide.

At the UPS customer service center near Oakland Airport, lines have become common as people try to track or retrieve tardy packages.

Customer Maya Palmer and her mom waited on Tuesday to pick-up a replacement package after UPS apparently lost the original one weeks ago. But Palmer soon learned that her replacement package had also been delayed.

Since the coronavirus pandemic began UPS driver Gregory Watkins Sr. has been picking up extra shifts and working longer hours. Watkins has been driving with UPS since 1995 and now has been on his current route in Smithtown, Long Island for over 13 years.

The community has grown to love Greg, for his kindness towards others and his infectious good attitude, four women in the community decided that it was time to show Watkins the same appreciation in return.