It's all about saving money.
Air commit times relaxed
- Thread starter DOK
- Start date
Coldworld
60 months and counting
Oh.... their famous step over a dollar to grab a dime money savings plan??? We all know that the savings will be coming out of management in the form of some more wonderful “enhancements”.... cool cool
The customers no likey....
Coldworld
60 months and counting
Huh???
No air commits. TTKU
Coldworld
60 months and counting
Jkloc rubbing off on you??? Not sure what the hell you are trying to say buddy???? Is your left arm tingling???
Coldworld
60 months and counting
I’m going ttku you in a sec 12 cube
Coldworld
60 months and counting
They pay that money for air with no guarantee.... maybe customers should send in their ups bill 2 months late... wonder if ups would have a problem with that???
Had a customer say “on your websites year end holiday schedule it says they’re committed again after Christmas Day”, I said I only go by what’s in my board, Orion knows all.
just chillin'
Rest in peace wooba
take pride in your work ethic for sure. the job as we used to know it? not so much anymore...take pride in the fact that you did exactly what was asked of you to the very best of your ability. you are no longer being asked to serve the customers needs first and foremost. you are now being asked to fulfill a computerized metric. run your trace and beat your miles and make your sporh and comply to your compliance and by all means go home feeling proud. do not worry about whether the customer got there package when they wanted or how they wanted or where they wanted
Lots of my customers are very good to me. That's why I do it.
542thruNthru
Well-Known Member
just chillin'
Rest in peace wooba
see there is where i see a problem. you guys who develop this relationship with customers and start calling them "yours" and "your" truck and "your" route etc. its all UPSs! when UPS changes things that affects the way you are able to interact/service "your customers", what gets affected? not your paycheck (which is the only real reason you come to work) but your mental attitude and frame of mind. now you feel frustrated that your disappointing someone even though its not your fault. who needs that crap on there mind everyday?
Coldworld
60 months and counting
I’m not going to touch that one...lol@Indecisi0n has never turned down a big night load. I highly doubt he'd miss out on 2.
I don't feel frustrated. I just do the best I can with what I got.
Coldworld
60 months and counting
I’m not even going to touch that one..... going to give you a break today buddy... you’re welcome!!
Poop Head
Judge me.
Well, you could have still delivered their stuff early?
brownmonster
Man of Great Wisdom
Making a service based decision to retain a customer could result in discipline up to and including termination.
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