It's about 8:27 PM EST. My wife calls me rather frantic that she is in Manhattan on 88th street between Lex and 3rd and a UPS package car is blocking the road (at least her Volvo SUV could not get through). SUV's are too big for the room the driver is leaving. My wife asks him to move. He ignores her. She asks again. He grunts that there is enough room for him to get an SUV through. And, then he refuses to talk to my wife or acknowledge that their is a problem. She says will not call the police but will call 1-800-pick-ups and report the incident complete with car # and license and his name. Of course, he refuses to give his name. In his own good time (I'll get the report on how long, in the AM), the driver moves the package car. This is not only an incident for me, but in general it is very bad PR. I know how great UPS drivers are in general. But, as you know, it takes a lifetime to land a customer and a second to lose one. Is this driver a bad apple, overworked or both? Or, maybe, I should just ignore this incident and file it under the heading that **** happens. Comments?