Re: Dhl at there best
Their good at DRing to business stops as well.
Its not like they don't have the time to get a signature!
Their trucks are completely empty every time I see the inside of one. Say what you want about UPS regarding price and damages, but DHL reaks of a 2nd class operation.
They simply don't value service like UPS does. I guess when you are subsidized by the german goverment you have no concern about costs.
How OUR government or judicial system allows this to perpetuate in OUR country is beyond my comprehension.
Which brings me to my next point. My center team can give PCM after PCM until they are blue in the face about losing volume to the competition, and they may be correct to a point. But it doesn't pass the eyeball test.
Facts:
UPS trucks: stuffed front to back every day.
DHL empty, FedEx empty at 1030 am. I have more deliveries left at 430 than DHL makes all day.
FedEx ground is somewhat full, but the driver stated to me "I see six regular drivers in this town to my one route" Yes we have higher labor costs, but it looks like we are at least 6 times more efficient than FedEx ground.
Which route makes more money? The FedEx ground route that covers all of Clarksville, or the UPS route that does 1/6th of Clarksville? I might be wrong here because I'm just a driver, so can someone from management chime in here and correct me?
So, from where I sit, it looks like UPS has a LONG way to fall before we reach the depths of these 2nd rate operations.