I hate waiting for answers and I feel like enough isn't being done. I just need more opinions and information as I do not work at UPS but a very close friend does. One night my friend was working and he had several packages on a UHaul, no organization or method of the packages. My friend had a lot of trouble finding them so the ones he could not find, he documented it (idk how that works, but he said he did it properly). He then goes about delivering the rest and before he knows it, it is pitch black outside and he is in a sketchy area of town, so he feels unsafe. He called whatever sup that was on duty and told them that he felt unsafe but he still had several packages to deliver and the sup tells him if he doesn't feel safe then he can make that call on whether to come back or not. He didn't get around to doubling back to the other packages he missed earlier in the day, so 20 or so packages were not delivered. The next day, he went in and he was discharged. They told him that it wasn't unsafe, but how do they know that? They said he just didn't want to deliver those packages. Might I add, they are all the time yelling at everyone about over-time and their center is an absolute mess and EVERYONE has overtime. He has never been in any kind of trouble, this is the very first time. He usually just does whatever they tell him without question. Anyone care to give some input? Thanks!