And don’t forget what some do, which is ask for a walk up. Unethical, maybe against regs. But if you pup something they can’t prove that no one handed you an outbound. And it reduces gap times. I never dream of using this tactic, btw. I just read about it in a book.
Have you ever been ordered to take a 20 minute break on road to falsify good gap times? It happened very often with our now retired senior manager. I took one once and ignored the rest because my route is genuinely busy. Same sm was heard by several couriers to once say “I’m not here to make friends, I’m here to make money.”