brownIEman
Well-Known Member
So, years of disrespect by "drivers" caused our OMS to snap and live on her cell phone for 5 hours of her 5.5 hour shift, made her wear clothes that I would wear to the local Harley Rendezvous, make her snap at old ladies on the phone so bad the Division Manager talked to her, make her ignore the phone that has ringing off the wall, I can go on for hours!!
Well, I will admit in the case of your OMS, there seems to be more than the usual set of issues, so I bet there is a ton more than just one thing that is the cause of those issues. I would be willing to bet dollars to donuts that the way she is treated by some drivers in your center is among those causes.
Again, let me re-state, non of what I am saying is in any way condoning this sort of behavior, just trying to explain some of what I have seen.