Thanks for the help! Any little bit counts.You’re going to think you can change the world at first. Change takes time, act promptly and methodically. Don’t be in a rush to act, anger and flying off the cuff will lead to poor decisions. Don’t look for problems, they will find you. The only thing you have is your integrity, don’t let anyone take it from you. Treat every member the same, it’s their grievance, you help them find a resolution. This isn’t brain surgery, we’re all truck drivers and box handlers, members should want to come to work and provide for themselves and their families. Know the contract, but don’t be afraid to know management as well. They play games and ask personal questions all the time to get what they want. You can do the same. Always remember that while you are in the office, you are to be treated as an equal to management, don’t let them make you feel any less.