The UT Knoxville UPS driver could not deliver a package because the Apartment # was on the same line as the address 1 line instead of on the address 2 line. Yet they had to have read the APT# to know to tell me it was on the wrong line. But still they could not deliver the package. UPS needs to do a better job at screening employees who want to accommodate rather than infuriate. The information is right in front of you eyes!! Deliver the damn package. UNBELIEVABLE!!!