File a workers comp claim Heck UPS made record profits at the expense of their employees health.....BC
He certainly should if needs to seek health care concerning the injury. The company making profit or not isn't relevant. Other than that, I could only suggest taking it easy until its healed. So, if he's got a plan to snowboarding this weekend that might have to be postponed.
Now, insight for the future....
Thirty years old. No history of knee problems. I've worked physically demanding jobs for the last 10 years but have been laid off for nearly a year. I'm currently working on losing weight which would help reduce stress on my knees too. Thank you for your response. It was a bit more helpful and understanding than other responses.
Driver helper position experience totally depends on the driver you get since you work one on one. This is coming from my experience working with four different drivers. Three drivers for one day each, and rest with the same driver.
If you're getting used like a yoyo while the driver sits around doing nothing, it's really aggravating. You're used as a tool to save the driver from doing the physically demanding work instead rather than working as their assistant.
Were you like this guy?
[video=youtube;3Ng8HD5viVE]http://www.youtube.com/watch?v=3Ng8HD5viVE[/video]
What these people don't take into consideration is that if you walk like they advise, you'll get weeded out and replaced with a person who is willing to run.
I wouldn't worry about it. My driver says over the years, the center has had a lot of problems with late/no show helpers. Apparently it was pretty bad as the center sent out DIAD message to all drivers EVERY DAY during the last two weeks of the peak if they've met up with their helper.
If you can be counted on for always being at meet point the second he pulls in you have a significant advantage over faster helpers with spotty attendance.
Look for opportunities to use your mind to shave some time. Whatever time you saved that way gives you some room to walk slower.
I'm not sure how often this happened with your driver, but mine had me misdeliver a handful of times.
Most memorable was my first or second day when my driver got something like 12380 Devon Rd and 12380 Lemon Rd mixed up and caused both to get misdelivered. He was made aware after one of them called in a customer complaint that she got someone else's package. This cost something like 20-30minutes of time.
It wasn't my fault at all. I took "this package to that house".
So he drove to caller's house and recovered the wrong package and she asked "so, where's my package?" to which I couldn't quite hear what he explained. We went to house B to deliver the package he just recovered as well as recover house A's package. Nobody was home when we got there, but they've already taken the incorrect package inside. So, he left the correct package at house B, then back we go to house A so he can go explain the whole deal. Oh boy, she was fuming.
I thought the whole thing was freaking

but the driver didn't seem think it was funny at all. I was out past 8PM that night.
We didn't go back to the same houses the next day, so he must have dealt with it before I met up with him.
From then on, i started paying more attention and caught a few mistakes before they got delivered. Each near miss you catch means you can take a few extra seconds at each stop without causing a slow down.