Link to college thesis on UPS


hi Ms.PacMan ...we missed you ,thought you were lost in china or something...all that time you were writing your thesis in louisville?
When was the thesis written? It appears from the quotes that it is about about 8-9 years old. There were no quotes from current chairman, Eskew. Also the fact that new team concept has not been mentioned around our building for at least 5 years.