With all the weather this week, I've noticed that all of our FO is being disregarded, even if the freight is only marginally late. What a great way to fulfill the Purple Promise to the customer. The CTV was only an hour late, but all FO was tossed-in with the P1 cycle. This happens every time the truck is delayed more than 30 minutes, so this is not an isolated event. Considering the huge premium customers pay for FO service, and the vital nature of most of it, don't they at least deserve some level of concern for service? If the CTV is late, FO should still be the top priority. Maybe it will be late anyway, but isn't 0900 better than 1130 or later?