One of the biggest reasons FedEx Express is a major cluster is that it is literally built on a "throne of lies" (thank you, Will Ferrell). Every manager I have ever known falsifies the critical reports that Memphis depends upon to make it's consistently horrible decisions. Why is that? In my opinion, it is because "perfection" is expected and built-in to our terribly dysfunctional corporate culture. Do managers necessarily want to falsify? I'd say no, and many probably find it repugnant to do so. But falsify they must, lest they be rolled beneath the wheels of the non-compliance bus. In other words, you'd better have the right numbers on your reports...even if they are completely false. Think about the old analogy "garbage-in=garbage out". Isn't that the environment that Fred Smith has created at Express? Bad information means bad decisions, and I'd wager that most of the information our fearless leaders receive is made-up. which is exactly what the leaders want. MT3,the biggest A-hole of them all, will accept nothing less than "perfection", which is how he made it to where he is. When he was a DD, he was famous for ordering letters for any lates, regardless of the reasons for them. How arrogant, stupid, and retarded is that? But, then again, consider the source. MT3's insanity has spread throughout the company like a plague, infesting "leaders" at all levels with the same fanatical zeal to produce "perfection" on paper, when, in fact, it is utter chaos. It's no wonder why there is such mistrust of management and incredible hatred for the upper echelon these days. A senior manager I know quite well recently quit because his personal ethics wouldn't allow him to play this game any longer. He was so stressed that he was becoming physically ill due to the corporate insanity that forced him to lie, and also forced him to make his subordinates do the same. This person is highly religious, very ethical, and one very nice individual...in addition to being an excellent manager. After leaving he told me it was he felt like Atlas having the world be lifted off his shoulders. Happily, he has moved-on to a better position with a much more ethical organization. The problem is that most managers continue to play this game of giving Fred and Matt the numbers they want, even if it means doctoring timecards, falsifying reports, and all the rest of it. For those of you who don't think it's easy to fool Memphis...think again. So, for all of you who think you're beating the system by working through your lunch or helping your manager cook the books...think again. The is a very sick company run by twisted, power-mad tyrants. Don't be a part of it.