We heard, through the building grapevine, that a driver in a nearby center is being sued by a customer. The customer was asked by the driver, per current instructions from mgm't, to help with an over 70 package. Surprise!, the customer hurt himself and is now suing the driver and UPS. We were told UPS is claiming they have no liability since the driver was never told to specifically ask a customer to help him with this package, so the driver is the only one liable. My question is does anyone know anything about this, and how would this affect over 70 response from mgm't. In our center the driver assist code was removed from the boards and we are told that there is no longer any credit given to a driver when told to help another driver with a package beyond the to and from miles. We have also been given a PCM this week that the proper method in handling over 70's is to go to the stop first, see if a male is available to assist you, then, and only then, message the building that you need help.