Sorry but anyone who ships a package worth in excess of $1K and fails to properly insure it gets no sympathy from me. Consider it a lesson learned and move on.
Jimmyj this is the kind of response you get from a Teamster. Upstate has probably made a career of stealing and lying. They just don't know any better, its the way they were raised.
The cameras aren't something that could of just disappeared. Even if they are destroyed (which is unlikely) given the case they were in, they are in district overgoods somewhere. I've been in many overgoods rooms in my career and they are just very understaffed because in most cases the $100 claim is sufficient so it's not priority to process all overgoods in a timely manner. Stick with it and do not let up your cameras will turn up. If the label and the case became separated it's very possible the cameras are in the same condition as when they were shipped. Unfortunately this package had data issues during our peak season. I have a connection that may be able to help. I will email you what I find out.