Does everyone have to make set p/u times within 15 min either way or is that just local.
Sounds like a plan, but how do you do it when your route changes every day and you p/u's are 15 minutes apart and are made on area????I believe its universal.I think its only fair to the customer to expect a consistant pickup time every day.It pays off for the driver as well because 99% of the time the customer is ready
to click the end of day tab with no waiting if you show up at the same time each day.
Sounds like a plan, but how do you do it when your route changes every day and you p/u's are 15 minutes apart and are made on area????
I only have three scheduled p/u's and there are at 16:20, 16:30 and 16:40. I show up at the first one at 15:55 the next one is across the street and I am usually there by 16:00 and the third is a block away and I am there by 16:10. No one has a problem with it.
The former shipper at my last p/u told me I could show whenever I wanted but could not pick up until 16:40. The current shipper says as long as it's after 16:00 there is no problem. Which is kinda nice as I am usually finished everything else before I start my sched's.
No but I get messages daily that I am not within p/u compliance.Has anyone been warned or written up for late pickup times or not within the 15 minute window? Sounds fairly petty to me. Now if you weren't doing the pickups that would be an entirely different story.
I would need to change them daily w/my delivery area.Just have them re do your pickup times in the board...
my center manager had me re-order the whole pickup(screen)
He said "just put them in the order you do them in..with times"
Customers were not involved in the change, I was just
to tell them that there had been changes in the schedule.