T
Thebrowntruth
Guest
OK first question, whether you are in the east, midwest, west, north or south is EVERYONE being buried with the over 9.5 days? I just wanted to let everyone know what the real source of 1.) PAS looking like a failure and 2.) The complaints of over 9.5 days. So here it is.........
1.) Dispatch supervisor plans his/her day according to staffing available and the IE planned volume estimates
2.) Manager approves next days dispatch
3.) Next day arrives and plan is loaded and being run
4.) Division manager feels heat from above if stops per car fall even .1 below plan from previous day
5.) Call comes down to "cut a car" or "cut two cars" between 7am and 8am
6.) Poorly staffed preloads try to make the add/cuts to meet the mandate from above and supervisor undoubtedly makes mistakes trying to rework a days worth of planning in 20 minutes
7.) Drivers go out 2-4 stops OVER plan instead of one tenth under
8.) We ALL know that 2-4 average is spread to only maybe a half dozen drivers so away go another 11 hour dispatches
9.) Drivers look at PAS as a failure, there sups as idiots and the preload as awful.
Remeber the days of long range plans at UPS. We used to have a 5 year outlook on things, now we try and satisfy Wall Street quarterly. Well that short term view has infected the operations on a DAILY basis now. I would ask you ALL to remember this before casting a stone at PAS or the SUPS or anyone on the front lines. Maybe someday someone will realize the stupidity in the last minute burying of drivers and WORK THE PLAN. Day in and day out its instead a PLAN TO FAIL with PAS as a scapegoat and hostility between the front line management and hourly. Supervisors now do the work of hourly and Center managers are useless figureheads. EVERYTHING is dictated from above and noone can take ownership of the local situations. OK its late, I better climb down off the soapbox.
1.) Dispatch supervisor plans his/her day according to staffing available and the IE planned volume estimates
2.) Manager approves next days dispatch
3.) Next day arrives and plan is loaded and being run
4.) Division manager feels heat from above if stops per car fall even .1 below plan from previous day
5.) Call comes down to "cut a car" or "cut two cars" between 7am and 8am
6.) Poorly staffed preloads try to make the add/cuts to meet the mandate from above and supervisor undoubtedly makes mistakes trying to rework a days worth of planning in 20 minutes
7.) Drivers go out 2-4 stops OVER plan instead of one tenth under
8.) We ALL know that 2-4 average is spread to only maybe a half dozen drivers so away go another 11 hour dispatches
9.) Drivers look at PAS as a failure, there sups as idiots and the preload as awful.
Remeber the days of long range plans at UPS. We used to have a 5 year outlook on things, now we try and satisfy Wall Street quarterly. Well that short term view has infected the operations on a DAILY basis now. I would ask you ALL to remember this before casting a stone at PAS or the SUPS or anyone on the front lines. Maybe someday someone will realize the stupidity in the last minute burying of drivers and WORK THE PLAN. Day in and day out its instead a PLAN TO FAIL with PAS as a scapegoat and hostility between the front line management and hourly. Supervisors now do the work of hourly and Center managers are useless figureheads. EVERYTHING is dictated from above and noone can take ownership of the local situations. OK its late, I better climb down off the soapbox.
I wonder what the customer thought of the "lecture" on his package?