Rural route, I'm a ground guy and can't stand when express people take ground packages from a stop. Here I am with a pick up list telling me to go to that location to pick up a package only to be told that the express person picked it up. Now I wasted my time AND didn't get paid for picking it up. That's how we get paid.
Completely agree. Just one of my routes normally 5 times a week has this problem. One it is a massive time waste when you take into account full months or full year and yes I will complain about that dollar because it turns out to be closer to $5-$10 on the week then times that by 7-9 other routes. You are stealing from me, It is irritating, customer can't track it, wasting my drivers time, and if you lose the package guess who has to waste more time talking to CPC and management about where the package is even though it was coded "express already picked up".