Hmm, didn't quite read through all 7 pages but has anyone mentioned west elm? Don't know how spread out they are or if it's only a south Florida store but their a big account in my center and like PB, we get all kind of irregulars with them, most of the time they're all over 70 lbs. so much so that during peak we have a 24 footer JUST for deliveries to the store. Sometimes the boxes are so big or so heavy or too irregular that the shifter will have to pull the trailer they're in out and to the side for those packages to be unloaded later on during the sort.
I use to feel so sorry for the driver who had to deliver all of that crap by himself, until he told me one day that the guys who work there actually come out and help him unload it. I mean after lifting about 300 lbs (maybe two boxes) by yourself, you'd be worm out too.