I see most of you agree with db that "going by the book" would be the proper way to deal with this.I disagree.I'm with overnine on this one.
I agree there are some shippers trying to save money by lying about the weight,or applying sig req stickers etc.,but the way I see it,its not my call to do anything other than what the customer requests.if it says "keep from direct sunlight",I'll find a nice shady spot,if it says "please leave next door #58"why not,if it says "sig req",and there's no sign of life,I'm writing out an info-notice while knocking on the neighbors door.Hopefully they will take it and I let them know where thier pkg is.
We are supposed to provide a service for the customer.If you have a problem with the way some shippers take advantage of ups,take it up with your center manager,its not your job to decide if something needs a signature.
Whats so hard about leaving an info notice and trying again tomorrow?
It will be on your head if you piss off a customer,or like overnine said,driver release something that you shouldn't have.