So You've Been Promoted, Now What? - Forbes I started my career at UPS and worked there for many years. Back then, they had a big promote-from-within culture (and they still do). One day, I was a driver. The next day, I walked in wearing a suit and tie. My first operations assignment was overseeing other drivers. Fortunately, the folks in the group I was supervising weren’t folks I had interacted with directly when I was an hourly employee. But six months later, that changed, and I was overseeing a group of guys I had been working with side by side less than a year ago. That presented some challenges that the average newly promoted person may not have to deal with.