burrheadd
KING Of GIFS
You sound like a runner slow down and do the job right
Suspension letter !
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specter208
Well-Known Member
What is considered a no scan? What if package is not found and message is sent in?
I have a no scan almost every day....You can but it will probably go no where. Slide your packages in rows of 5. 1 no scan every 2-months isn't bad... 4 is quite a bit.
Then once back after committing you'll do better. Buy NGA & SBE and stay long.
CVS too.... Karen takes over Feb. 1st and we know how well Carol did here at UPS on June 1st.
Stick with CRAMER!
35years
Gravy route
By the way the actual correct method at a bulk stop is to unload all the boxes first before scanning, lining up in rows, labels scannable.
Count packages while unloading, matching diad count, checking for correct address and don't allow customer to touch.
When all packages are lined up, scan down each row. Verify every scan number disappears out of diad list, and count is correct.
If Diad says you are missing scan or scans, scan then all again, mindful of call tags. If still missing a scan, and your physical count of the boxes matches the the number you are supposed to have, re-check the physical labels for correct address. There may be one that didn't beep as not belonging to the stop because preload missed the scan, or you boss planted it. Check the load for the missing box.
Send in a message that you are missing a box for that add. Also use the not found function to remove from Diad.
Deliver and scan the box if found later.
I had a really bad loader a few years ago. I would average 3 boxes missing a day. Usually he would scan boxes and stack behind the trucks when behind. He would later load them, often in the wrong truck.
Preload scan to proper truck doesn't mean it was loaded in the correct truck. And bulk stops are the most likely misload.
Grieve it. And start double checking your scans.
Count packages while unloading, matching diad count, checking for correct address and don't allow customer to touch.
When all packages are lined up, scan down each row. Verify every scan number disappears out of diad list, and count is correct.
If Diad says you are missing scan or scans, scan then all again, mindful of call tags. If still missing a scan, and your physical count of the boxes matches the the number you are supposed to have, re-check the physical labels for correct address. There may be one that didn't beep as not belonging to the stop because preload missed the scan, or you boss planted it. Check the load for the missing box.
Send in a message that you are missing a box for that add. Also use the not found function to remove from Diad.
Deliver and scan the box if found later.
I had a really bad loader a few years ago. I would average 3 boxes missing a day. Usually he would scan boxes and stack behind the trucks when behind. He would later load them, often in the wrong truck.
Preload scan to proper truck doesn't mean it was loaded in the correct truck. And bulk stops are the most likely misload.
Grieve it. And start double checking your scans.
Netsua 3:16
AND THAT’S THE BOTTOM LINE
Every package every day
It’s not the customers fault that ups over loads us with work
We provide service to the customer
It’s not the customers fault that ups over loads us with work
We provide service to the customer
takesteady
Well-Known Member
Out of curiosity, how it can be proved that there wasn’t a glitch/error with the scanner or that the customer wasn’t mistaken/lying for some nefarious purpose for example?
Forgive my ignorance on this topic, but I thought reasons like this were why there are protections in our contract against being disciplined for technology related reasons.
trigger happy
Member
I would have a serious concern about a job at ups lasting long enough to get a retirement.
preloaders scan the trucks at my facility so they know what’s “on” the truck plus they had me go back to verify if they received the packages so there was no technology problem besides me missing a scan .This is not the only new topic in our building , I believe they are trying to replace some of us with the new combination drivers to save some $ but slow and steady wins the race so from here on out I’m gonna take my time on scanning all my bulk stops and Deal with being in the office for over —allowed.
EXACTLY
We are protected when it comes telematics, so they cant use anything that’s rigged up in our trucks that they visually didn’t see such as Seatbelt , bulkhead door , any performance numbers such as how long it takes u to deliver a package. If they want to grill u on that they will have to get out the office and follow u on your rout to discipline on those things
MyTripisCut
Tiyeeee-gyyyeah!
We have them here and the pre load supes do all the scanning and stack out the load then the pre loader comes along and mis loads anyway.
How do they get away with doing that?
Whither
Scofflaw
Yup. It seemed like last fall every single Monday I'd be missing at least a couple 1 piece resi deliveries. Not bulk stops. I report them every time by habit, and on the rare occasions when I found the pkg later, circle back to deliver it. But the pkgs I didn't find always showed up as 'no scans'. "Guys, do you really think I'm dropping off a 1 piece resi delivery without a scan?" "The pkg was scanned to your car." 9 times out of 10 it was on my car the next day -- sometimes service crossed as missed by a driver from another center. I've had a few that didn't show up until a few days later with the original PAL still visible.
Analbumcover
ControlPkgs
I have a similarly sized bulk stop.
1) slow down. I scan 3 at a time before placing them on the dock. I take forever at that stop and they know it.
2) Never let the dock workers help you until after you've scanned the packages you want them to take
3) Count every package in your mind as you scan them.
Overpaid Union Thug
Well-Known Member
Though I agree with anyone that has stated the OP needs to make sure they scan each and every package, I also find it ironic that a company, that we all know is dishonest to the core, has the nerve to initiate suspension/termination efforts against employees for making mistakes.While completely ignoring the blatant disregard for methods by drivers, and they know who they are, that produce good numbers on their operational reports.
542thruNthru
Well-Known Member
You're are right and wrong. Article 6.6 protects you against GPS, telematics and any system that comes after it that tracks your movements.
You are protected from being discharged based solely from information technology. You can be disciplined.
Either way notice the last green highlight. The customer/preloader scan would be corroberating evidence that you did not scan it.
What'dyabringmetoday???
Well-Known Member
So when it says on your DIAD thingy that you're missing a couple packages, does a light bulb come on? Sounds like it turns off. Lol.
With the caveat that all that protection goes out the window if they are accusing you of dishonesty.
You're kidding, right?
I deliver multiple bulk stops. During spring training the stadium alone will get 200-300 pieces a day. And I don't think I've ever not scanned a package if it was physically in my truck. You seriously need to work on your methods and pay attention to what you're doing.
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MyTripisCut
Tiyeeee-gyyyeah!
Most of the preload asks for help everyday and supervisors “help”. No one files because they want the help. We also average about 30-50 call outs per day on preload so the company stance is that if everyone showed up they wouldn’t have to use supervisors.
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