UpstateNYUPSer(Ret)
Well-Known Member
Do you get back a prompt answer? I've sent messages, the majority of which don't get answered.
It's funny you mention that. The morning OMS and I do not get along at all. I had a missed delivery scan at the college and I asked her to send me the 1Z so I could see if I had delivered it and just not sheeted it. (The college records every pkg in their system as well). It took me 3 separate messages and still no response so I called her boss, explained the situation, and had the 1Z within seconds. (Turns out I had delivered it but had failed to sheet so I added it to that day's delivery) However, if we don't answer her right away, she sends follow up messages.
Most of the time we get prompt answers to our messages. My only beef is that they send everything out "Response required" so I have started adding "No response required" to my messages.