Consider this... A typical manifest is comprised of the following 7 components: 1. next day air 2. business savers 3. business ground 4. residential savers 5. residential ground 6. scheduled p/u's 7. unscheduled/on demand p/u's ... First off, the system should be smart enough to know whether an address is a business or a residential. So item no.4 - residential savers should NOT even show up in the board. That takes care of that. Next, why is Orion's calculation based around your scheduled p/u times? Change it. Orion should ONLY CONSIDER THESE 3 THINGS when determining the optimal route: next day airs, business savers, and making sure all business is delivered before 5. Pick up's can easily be worked in to the route manually by the driver. Think of how smooth Orion COULD calculate a route if you remove the time contraints of the scheduled pickup times. To Orion Engineers: Make it happen baby! Let's get this thing optimized!