The Rest of the Story...... ???

Discussion in 'UPS Discussions' started by Camping Nana, Aug 27, 2013.

  1. Camping Nana

    Camping Nana Member

    I'd really be interested to know the rest of this story. If delivery records indicate it WAS left at the incorrect address, would UPS really ask the consignee to file a police report? I've never heard of that being the case.

    Glendale mom and deaf daughter upset with UPS | Phoenix
  2. cachsux

    cachsux Wah

    It may not be all the story but the " boo hoo , poor ( fill in the blank ) " twist on the story is standard operating procedure for those types of "editorial" reporting.
  3. Indecisi0n

    Indecisi0n Well-Known Member

    UPS asked for a police report because the item was expensive or because they have had issues in the past with this person/place. Just my opinion.
  4. Wally

    Wally Hailing from Parts Unknown.

    Technically, the news reporter had it all wrong. The shipper of the unit (Nabi) is the one responsible for making the claim. Since the driver screwed up and left the package at the wrong house, the shipper (Nabi) is the one to receive insurance from UPS. The fool reporter made them out to be the good guy hero's, when in reality, UPS most likely cut them a check already for the missing unit.

    ​As for the police report, yes, I have seen that in high claims cases. Not often, but sometimes, things suddenly "are found" when a police report gets involved.
    Last edited: Aug 27, 2013
  5. HubBub

    HubBub Active Member

    How does the reporter know that the label was addressed properly to begin with? If the wrong address was in the e-mail, I assume the wrong address was on the label. If it was hand-written, it probably wasn't written legibly. And was does the little deaf girl have to do with anything whatsoever? This article generally makes me want to vomit or break something.
  6. oldngray

    oldngray nowhere special

    Maybe a police report because the person at the wrong address kept (stole) the package. And the poor little girl sob story was irrelevant and just reporter trying to create a scandal. Sad situation but very distorted reporting.
  7. cachsux

    cachsux Wah

    Usually the reporters in such columns are the very newest to the company and essentially get them tossed in their lap to get expieriance. You can go from paper to paper and they're all cookie cutters in their methods.
  8. Ouch

    Ouch Well-Known Member

    People are always quick to blame the ups driver. I've picked up so many boxes that were supposedly missed delivered, picked the box up and there it is, right on the label, addresses match the house, the shipper got it wrong. Then somehow its not that big of a deal anymore. If they can't blame you its not fun anymore.
  9. Camping Nana

    Camping Nana Member

    I agree with most everything that has been said. It fries my gizzard that UPS was made out to be the bad guy. However, this news "reporter" is not new. He's been doing this type of reporting for many years and I was a little surprised at his take on this one.
  10. over9five

    over9five Moderator Staff Member

    ​Will you write him and express your view?
  11. Camping Nana

    Camping Nana Member

    I came here to post that I had done just that and saw your post. :happy-very:

    Yes, I sent an e-mail this morning. If and when I get a response, I will let you know his reaction.
  12. you aint even know it

    you aint even know it Well-Known Troll Troll

    Yet another driving screwing up and costing the great company money. Today when I go to work, I'm going to apologize to every supervisor and manager for this shameful act this driver brought upon us hourlies.

    QKRSTKR Active Member

    I once had a message to go pick up a mis delivery from day before. Couldn't even remember having a delivery at this house. Go there anyway and sure enough, post office package. Idiots.
  14. Camping Nana

    Camping Nana Member

    I received an "auto response" e-mail stating that they get so many e-mails and letters that they cannot respond to each individual one. IF they determine my letter deserves more attention, they will be contacting me personally - so we shall see.

    I also sent the same e-mail to the station manager.
  15. cachsux

    cachsux Wah

    Bring your knee pads, wiping towel, and remember to use three points of contact.
  16. chuchu

    chuchu Guest

    The next story will feature their trip to the emergency room bcuz FedEx left the pkg right in front of the door and the little girl tripped and fell over it when she let the cat out at night. ( Delivered 3 days late).
    Lasted edited by : Aug 27, 2013
  17. Johney

    Johney Well-Known Member

    Also his dictionary so he can learn to spell "driver".
  18. OptimusPrime

    OptimusPrime Active Member

    "UPS even lists the date, time and address of the delivery. However, when looking at the UPS email, they clearly document the wrong numerical address." Company that makes this crappy tablet sends it to the wrong address, and we are the bad guys. Oh, and they are sending it Fedex. Good luck with that. It will be some scab outfit in a white van with some magnets on the side. "Numero Uno Shipping" or some crap.
  19. oldngray

    oldngray nowhere special

    It could have been a bad address correction by a UPS clerk. If it was corrected the driver shouldn't DR without verifying the address is correct though.Many many mistakes are made on address corrections.