So your mgt team would rather have missed businesses just as long as they meet the ORION percentage?
If the driver makes service on the businesses and fails to generate the ORION metric... he will be threatened with disciplinary action.
If the driver generates the ORION metric and winds up with missed stops....he will be threatened with disciplinary action.
Anything the driver does to keep his name from showing up on one report will automatically cause him to appear on a different one. Heads they win, tails we lose. It is the standard UPS "no win scenario" that the company continually and deliberately puts its people...both hourly and management...into.
The reality of the situation is that there is no way that the company will ever successfully suspend or terminate a driver for failing to generate an ORION metric when he did so in order to make service on the packages. Their threats are empty ones. Here's the thing though; threats are like guns. I dont appreciate having either one pointed at me, even if I
know they are empty.