What about this post from Teamster.net? ================================================== Hey, the counter jobs are at risk. The only thing separating a UPS Store or MBE from the UPS counter is the prices they charge walk-ins. UPS is mandating that UPS Stores install the ISHIP kiosks in their stores for account holders to ship thier own packages. In fact ill go so far as to say a UPS Store or MBE is SUPERIOR to a UPS Counter in terms of convienience and product line. The UPS Counter does not package, have a large array of packaging supplys, or other services. The UPS counter only offers UPS services, where some customers may prefer FedEx or Airborne, and the price may be better for the same service. The closest UPS counter to me keeps rotten hours and is basically a shed with a scale. A dropbox provides better service than that. Im sure the next step for UPS, if the courts let them get by with murder (it was a CA court that let OJ walk, right?) will be to move the UPS Stores down to counter rates. Then, I ask you, what can a UPS counter do that the UPS Store cant? Prices are the same, the customer processing capacity is more than likely better at the UPS Store, and best of all, the UPS Store HAS TO PAY UPS FOR THE PRIVILEGE OF BEING OPEN. The teamster clerk needs a union wage, big bennies, and a pension. Where do you think UPS would rather the package go? Another program being developed is taking the undeliverable packages to a UPS Store for the customer to pick up there instead of the counter. The UPS Store owner will be compensated crumbs for doing union work. Will a UPS employee be there to field customer complaints? Will a UPS employee be there to answer the phones when irate customers call up thinking they are the counter and waste thier man-hours? No. UPS makes all the money and has to provide little. Its a parasitic relationship that dodges union contracts. I hope the union wakes up to this fact before its too late.