UPS Synchronized Delivery

[Turdferguson]

Has anyone else seen this" service "that UPS is rolling out?
It sounds a lot like the old rural remote delivery option that they used to have, but are leaving it up to IE to make to the decision as to when a delivery at an address is made.
The story is on UPSERS.com

 

[Turdferguson]

There are 2 options.

Option 1:customer opts in to have their non-urgent UPS Ground packages eligible for holds, where matches are found the following day. This helps shippers save money in exchange for helping UPS build delivery density.

Option 2: a package arrives earlier than it was supposed to, UPS operations holds it for an additional day, to match other packages and build delivery density.

Paraphrased from UPSERS article

 

[rod]

Rural remote didn't work then ---this crap won't work now. People want their stuff now -- not tomorrow. If a package shows up with a tracking number as arrived at their local UPS center people expect it to be put on a truck for delivery that day. Keep trying you desk jockeys---one of these days you will come up with an actual good idea----maybe.

 

[Brownslave688]

Has anyone else seen this" service "that UPS is rolling out?
It sounds a lot like the old rural remote delivery option that they used to have, but are leaving it up to IE to make to the decision as to when a delivery at an address is made.
The story is on UPSERS.com

Leave it up to IE. That sounds like a massive fail if I've ever heard one.

 

[IVE GOTTA PACKAGE 4U]

Just like when I have one Surepost package and nothing else to go with it?

 

[KOG72]

Just like when I have one Surepost package and nothing else to go with it?

We should deliver all surepost pkgs and add more routes....just saying

 

[FrigidFTSup]

Been doing it since December around here.

 

[Box Ox]

Option 1:customer opts in to have their non-urgent UPS Ground packages eligible for holds, where matches are found the following day. This helps shippers save money in exchange for helping UPS build delivery density.

UPS promotional video actor:

"Hey wife, what's our My Choice password again? We can log in and have UPS hold our unimportant package until that other one comes in tomorrow! Yayyyy!"

-Ted Customer

Option 2: a package arrives earlier than it was supposed to, UPS operations holds it for an additional day, to match other packages and build delivery density.

UPS promotional video actor:

"I'm glad UPS is holding my package for an additional day. I love more efficient deliveries!"

-Johnny Customer

 

[UpstateNYUPSer(Ret)]

Just like when I have one Surepost package and nothing else to go with it?

Proximity.

 

[UpstateNYUPSer(Ret)]

Rural remote didn't work then ---this crap won't work now. People want their stuff now -- not tomorrow. If a package shows up with a tracking number as arrived at their local UPS center people expect it to be put on a truck for delivery that day. Keep trying you desk jockeys---one of these days you will come up with an actual good idea----maybe.

Rural remote worked quite well, that is, until management turned it in to a dispatch tool.

 

[TearsInRain]

I don't know why you guys would think it's a joke, hold and redirect is the only reason we make any money off surepost

I don't think your average customer would go for it off the bat, but I bet the shippers will offer incentives for it, and then you'll see it take off

 

[UpstateNYUPSer(Ret)]

I don't know why you guys would think it's a joke, hold and redirect is the only reason we make any money off surepost

I don't think your average customer would go for it but I bet the shippers will offer incentives for it, and then you'll see it take off

The average customer still has no idea how Surepost works, let alone when their "non-urgent" packages will arrive.

Hold and redirect works.

 

[HEFFERNAN]

Rural remote worked quite well, that is, until management turned it in to a dispatch tool.

Unless they are using this feature to divert Surepost away from the Post Office, then IT STILL IS a dispatch tool.
History repeating itself.

 

[Turdferguson]

Been doing it since December around here.

Everyone has. They are just letting us know what it is now though

 

[Re-Raise]

Will I still get three tires for an address one day, and the fourth one the next day?

 

[Box Ox]

Will I still get three tires for an address one day, and the fourth one the next day?

4 tires included same day with any Sleep Number Bed or Casper Mattress!

 

[Brownslave688]

Unless they are using this feature to divert Surepost away from the Post Office, then IT STILL IS a dispatch tool.
History repeating itself.

What about delivery time guarantees?


FedEx already whoops our ass I thought we were trying to get quicker not slower.

 

[UpstateNYUPSer(Ret)]

What about delivery time guarantees?


FedEx already whoops our ass I thought we were trying to get quicker not slower.

There are no guarantees on Surepost.

 

[worldwide]

There are 2 options.

Option 1:customer opts in to have their non-urgent UPS Ground packages eligible for holds, where matches are found the following day. This helps shippers save money in exchange for helping UPS build delivery density.

Option 2: a package arrives earlier than it was supposed to, UPS operations holds it for an additional day, to match other packages and build delivery density.

Paraphrased from UPSERS article

Based on the description above, it is the shipper of the package that is making the decision to delay the delivery of the package by a day in exchange for a better discount. If the shipper is making this decision, that's their call, not UPS'. The shipper has the option of relaying tracking info to their customer to keep them informed as to the delivery date. If the receiver has My Choice, they are fully aware of the scheduled day of delivery. Again, it's the shipper making the decision to delay delivery in exchange for a lower shipping cost - it's not UPS holding packages without consent of the shipper.

In the 2nd scenario listed, the package is arriving BEFORE the scheduled delivery date and we are holding it until the scheduled day of delivery, assuming there will be an additional package going to that address. The customer is still getting the package on the scheduled day of delivery so what's the issue?

 

[Ms.PacMan]

Sounds like the old dock merge we used to do for Gateway/Dell computers because the monitor, keyboard, speakers, etc. all came from different locations.

IIRC they held and merged the shipments at CACH. It didn't work because space to hold items became an issue.

I would like this if I lived in an apt and had to sign for everything.