UPS Synchronized Delivery

[FrigidFTSup]

I get to take the butt chewing for the service failure from the customer upset over their package

It's not a service failure though. And even if they try to hide it in the stack it will still show up as a DNED which is treated as a missed. We can't manually put a package in

 

[burrheadd]

I get to take the butt chewing for the service failure from the customer upset over their package

Good,Good

 

[Turdferguson]

It's not a service failure though. And even if they try to hide it in the stack it will still show up as a DNED which is treated as a missed. We can't manually put a package in

 

[dudebro]

Most of these larger retail shippers are on a tiered discount contract.

Yea - the only problem is we tiered them the wrong way. It should get MORE expensive to ship all your canoes through the system during peak.

 

[TearsInRain]

Center level management doesn't have the ability to pick and choose what we deliver and what gets redirected, I.E. controls all of that.

Corporate IE set up the algorithm if that's what you mean

We know how accurate that IE forecasts are

forecasting doesn't have to be difficult; a lot of IE (Corp/Region) try to overthink it and apply growth/shrink factors, make animal sacrifices, read signs in the clouds, etc.
this kind of thing is semi-necessary for Peak, but brutal during the regular year

ever notice how Holiday operating days are always jacked up in some fashion? they're why

the better way is just to take a month or two of averages, and MAYBE factor LY into it; boom simple done easy and almost always within the 3% variance goal!

Ok, what % of packages are they hoping to delay, to find a mate?

around 0.5-1.5% from what i've seen

 

[MyTripisCut]

Corporate IE set up the algorithm if that's what you mean


forecasting doesn't have to be difficult; a lot of IE (Corp/Region) try to overthink it and apply growth/shrink factors, make animal sacrifices, read signs in the clouds, etc.
this kind of thing is semi-necessary for Peak, but brutal during the regular year

ever notice how Holiday operating days are always jacked up in some fashion? they're why

the better way is just to take a month or two of averages, and MAYBE factor LY into it; boom simple done easy and almost always within the 3% variance goal!



around 0.5-1.5% from what i've seen

Holiday operating days are jacked up in some fashion because you geniuses always manage to cut more routes than you should.

 

[TearsInRain]

Holiday operating days are jacked up in some fashion because you geniuses always manage to cut more routes than you should.

District IE is held to Corp/Region Holiday planning guidance, which usually goes something like this:

1. SPORH/FSP SPC must exceed LY
2. Same elements must exceed the previous Holiday operating day
3. If you refuse, we'll just lock you out of PKG and do it anyways

the problem is, LY and the previous Holiday almost never have the same volume/stops, so exceeding the goals is ludicrous

the truly sad part is from their high-level average view, this may only be 0.5-1.0 SPC increase (totally reasonable), but by the time you trickle it down to the centers and deconstruct those averages you might be talking 5-8 SPC, or more

 

[Shifting Contents]

This is driving my wife nuts

She has tracking on something estimated to be del Friday

Friday comes

No package

Track it est del date is now Tuesday


Also, it's done it to businesses. I see that "del date" slap on packages at stops I was at the day before

 

[Shifting Contents]

And a guy who runs an automotive shop at his house in the sticks

Asks me if I have a part for him

Nope


I tracked it yesterday and it said today, see

(Shows me his ups my choice app on his phone)

It says tomorrow now even though im delivering a nda (no commit) to him

 

[upschuck]

forecasting doesn't have to be difficult; a lot of IE (Corp/Region) try to overthink it and apply growth/shrink factors, make animal sacrifices, read signs in the clouds, etc.
this kind of thing is semi-necessary for Peak, but brutal during the regular year

ever notice how Holiday operating days are always jacked up in some fashion? they're why

the better way is just to take a month or two of averages, and MAYBE factor LY into it; boom simple done easy and almost always within the 3% variance goal!

Ok, you are fired, don't need you anymore. Another example of making the job harder than it needs to be.

around 0.5-1.5% from what i've seen

What is it now? Are they going to use that on heavier days to even out volume, and not just for finding a mate?

 

[TearsInRain]

Ok, you are fired, don't need you anymore. Another example of making the job harder than it needs to be.

What is it now? Are they going to use that on heavier days to even out volume, and not just for finding a mate?

first off, forecasting is only a small part of IE's job; my job security is great because there is no shortage of stupid people who want to ignore the plan, or automation procedures, or methods hashed out by thousands of other people because "they know better"

second, hold-and-redirect is only for finding a mate right now; if things with saturday ground evolve and synchronization to where transportation starts moving work around, then yes i foresee it being used as a way to balance days out, which ultimately controls staffing

 

[Catatonic]

Has anyone else seen this" service "that UPS is rolling out?

I have enjoyed this thread.
It is interesting to see how this service has 'matured' over the years.
I.E. owns all of X-PLd and E-PLD which by not being included in PLD has changed/limited the use of the data.
At some point, as @TearsInRain pointed out, this service will bubble up in priority and UPS will be able to level out out a lot of the residential deliveries and reduce driver staffing.

 

[Catatonic]

And a guy who runs an automotive shop at his house in the sticks
...
It says tomorrow now even though im delivering a nda (no commit) to him

Sounds like E-PLD did not get updated from the NDA PLD you delivered and a match was not recognized.
It'll get better over time.
Operations (I.E.) Development has an 18 month development cycle (if DIAD is impacted).
It takes a while to get all the nuisances scheduled for maintenance or new development.

 

[Turdferguson]

I have enjoyed this thread.
It is interesting to see how this service has 'matured' over the years.
I.E. owns all of X-PLd and E-PLD which by not being included in PLD has changed/limited the use of the data.
At some point, as @TearsInRain pointed out, this service will bubble up in priority and UPS will be able to level out out a lot of the residential deliveries and reduce driver staffing.

Glad you have enjoyed yourself

 

[What'dyabringmetoday???]

first off, forecasting is only a small part of IE's job; my job security is great because there is no shortage of stupid people who want to ignore the plan, or automation procedures, or methods hashed out by thousands of other people because "they know better"

second, hold-and-redirect is only for finding a mate right now; if things with saturday ground evolve and synchronization to where transportation starts moving work around, then yes i foresee it being used as a way to balance days out, which ultimately controls staffing

Lol

 

[Coldworld]

Glad you have enjoyed yourself

I think he was getting a little too excited using all of those acronyms... Trying to play mr bigshot, show he is still relevant in regards to ups mgt techniques and lingo. I guess upstates constant razzing about retired ex upsers posting on here have fallen on stoned ears....

 

[Coldworld]

Sounds like E-PLD did not get updated from the NDA PLD you delivered and a match was not recognized.
It'll get better over time.
Operations (I.E.) Development has an 18 month development cycle (if DIAD is impacted).
It takes a while to get all the nuisances scheduled for maintenance or new development.

Such a geek!!!

 

[Catatonic]

I think he was getting a little too excited using all of those acronyms... Trying to play mr bigshot, show he is still relevant in regards to ups mgt techniques and lingo. I guess upstates constant razzing about retired ex upsers posting on here have fallen on stoned ears....

Wut?

for @bbsam and @over9five
Baptists never make love standing up. They're afraid someone might see them and think they're dancing.
Lewis Grizzard

 

[Coldworld]

Wut?

for @bbsam and @over9five
Baptists never make love standing up. They're afraid someone might see them and think they're dancing.
Lewis Grizzard

I'm just joking around big guy...