UPS vs. FedEx: What's the Difference?


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UPS vs. FedEx: What's the Difference? - Investopedia

UPS vs. FedEx: An Overview

United Parcel Service, Inc. and FedEx Corp. are two leading delivery services companies and main competitors to each other, at least in the public eye. But to those following them closely, the two companies are actually quite different in their business models and strategies. While UPS is widely known for its domestic ground package delivery, FedEx is mostly recognized for its worldwide air express freight. The two companies also differ in terms of their approaches to serving customers, how they have fared in the e-commerce environment, and the different business structures unique to each company.

Package delivery and express service are where the two companies have made names for themselves. Although each company has other delivery services that make everything they do seemingly overlap, such as UPS also being a common carrier in air freight and FedEx having a similar package delivery unit called FedEx Ground, the reality is UPS' ground package business and FedEx's air express operation are, respectively, the bread and butter for each company.