I’m starting to feel like going through the process at UPS was one of the biggest mistakes of my life. I don’t say that loosely. I just want to ask a few questions. Some have been told to me before but I never really grasped the concept. I kinda, I think, sorta know the answer to some of these questions but I love clarification in my life. How does “scratch” work? Why do they hold it to you so much in your 30 days? Does it mean a thing after you gain seniority? Hard work, showing up early, all those things that to me have always seemed to work at let’s say, 99% of my jobs, does not seem to be working anymore at UPS