Hello, I'm writing because my rep can't get this problem solved, the support line people can't get this problem solved, and a "UPS SSC Supervisor" can't get this problem solved. All have thrown up their hands "I'm sorry, I don't know what more I can do" and given up. All we want is detailed invoices mailed to us so we can review them for errors and make our payments. We have been trying to get this for 10 months. I'm not kidding or exaggerating. It's been 10 months without a detailed paper invoice. (There is a lot more to this situation, I'm just hitting the highlites.) Can someone please provide me with a phone or email (PM is fine) of someone high enough up in UPS that we can get this fixed? Thank you.