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UPS Press Release

Consumers Now More Willing to Go Out of Their Way to Support Small Businesses

The UPS Store® releases new survey results during 2014 Small Business Week

Good news for small business owners: the number of consumers willing to go out of their way to shop at small businesses, even if it costs more, has increased in the last year, according to survey results released today by The UPS Store.

Small businesses are not only viewed as important and valued by their owners, but also are increasingly valued by their communities for their impact on the economy. The survey indicated that 89 percent of consumers said doing business with small businesses in their communities is important and 90 percent of all respondents agree that small businesses are important to the U.S. economy. America’s small businesses create two out of every three new jobs in the U.S. each year, and are responsible for more than 55 percent of all jobs in the U.S.*

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Industry News UPS News

UPS or FedEx: Which Company Is Best at Keeping Its Customers Loyal? – Motley Fool

Why customer loyalty matters to the parcel delivery industrySectors that are a veritable duopoly, such as parcel delivery, may not seem like a business where a high emphasis on customer engagement and loyalty would come into play. However, with digital technologies weighing on the need to send mail and packages in the first place, both companies’ margins are under constant pressure. There’s pressure to “outgrow the other guy,” while also maintaining margins through price increases. Unfortunately for FedEx and UPS, they can’t simply raise their prices to their hearts’ content because they would otherwise drive away their core customer. Thus is born the balancing act between going the extra mile for the customer and growing their business.Therefore, both UPS and FedEx attempt to court customers with attractive but consistent pricing as well as instilling the “delivery guarantee,” which is so important to the consumer. Through physical stores that are easily accessible and scattered throughout the world, these parcel delivery services have a better chance at proving their dependability and convenience to the customer and being able to pass along what are inevitable price increases in the future without losing this sorely needed source of cash flow.

In other words, without loyal customers, FedEx and UPS would be in big trouble.

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UPS News

UPS shareholders reject lobby proposal – Yahoo

Shareholders of United Parcel Service Co. rejected proposals at the annual meeting for increased disclosure of lobbying activities and a change in the voting power of preferred stock.

The voting proposal would have reduced the power of Class A stock to one vote per share from the current 10 votes. About 75 percent of voting power is held by Class A owners, including officers and former employees.

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UPS Press Release

UPS Shareowners Elect Board, Reappoint Deloitte and Touche

Shareowners of UPS (NYSE: UPS) today elected a Board of Directors for a one-year term and ratified the appointment of Deloitte & Touche LLP as the company’s independent registered public accountants. Shareowners also approved the proposal to vote, in an advisory basis, to approve the compensation of the Named Executive Officers of the company.

The shareowners rejected a shareholder proposal that would have required additional disclosure concerning the company’s government affairs and lobbying activities in excess of current requirements. The Board, which exercises independent oversight of all UPS lobbying and political contributions and expenditures, had recommended a “No” vote on the grounds that UPS already has effective policies for the appropriate disclosure and oversight of the company’.

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UPS Press Release

UPS Statement Regarding the European Commission’s Summary of its Decision Blocking the TNT Accquistion

The European Commission (EC) today published the summary of its 2013 decision to block the acquisition of TNT Express N.V. by United Parcel Service, Inc. (UPS).

With its decision, the EC prevented a sizeable investment in Europe of approximately EUR 5.2 billion ($6.8 billion), better services and pricing, and more important, an improvement of the European logistics infrastructure in those economies that are still struggling to return to economic growth.