I always communicate EVERYTHING thru diad. Cant't find air in the AM, EVEN b4 LEAVING THE BUILDING, I let my Sup know and send message with DIAD. On a split that I do not know, and come to find out the last section in EDD has a business SAVER, I send message with DIAD. I am at a stop, can't find a package, message thru DIAD. New area and can't find a stop, message with DIAD. I have been called into the office several times due to a late saver, or a business after 5, and all I have to say is "I explained that with a message I sent to the center". Most of the time that is the end of the "meeting,
Don't lie, do the best job you can, and communicate any issues as they happen.