Did you at least sort the pkg car while you waited? Were there any stops within a reasonable walking distance that you could have delivered while waiting? Or did you just sit there and wait for the tow truck? Did you try to get a jump from someone at the 25 stop business delivery point?
You are a driver now. You need to lose the insider mentality and develop a sense of personal initiative.
Would I have sat there for 2 hours? No blankin way!! I would have asked someone at the delivery point to give me a jump and let the pkg run the rest of the day. I would have sent an ODS alerting them to the problem and to give them a "heads up" of the hits I would take on the Telematics report the following day. If I was unable to get a jump I would have at least sorted the pkg car and delivered any stops within reasonable walking distance.
Are you
seriously going to suggest to a new hire that he violate numerous safety procedures by leaving the package car
running and unattended while making a delivery?
1. Jumper cables--most of the newer diesel rigs have a dual battery setup. I personally do
not know how to jump such a system; there is a very real risk of starting a fire and damaging
both vehicles if this is done incorrectly.
2. Keyless ignition--even if a person was
stupid enough to
want to leave the engine running while away from the vehicle, it wouldnt be
possible with the keyless system unless you also found a way to get the BH door open and shut while leaving the engine running.
3. Stick shift--was the vehicle a stick shift? If so, how do you
safely park on a hill while leaving the engine running in neutral?
This isnt a Telematics issue. Its a basic common sense
safety issue. Under NO circumstances is it EVER acceptable to leave the engine running and the vehicle unsecured while you are away making a delivery. I can think of about a thousand things that could go wrong on a deal like that, and ALL of them would be blamed on the driver.
The supervisor who whined about how long the driver waited to get a jump was nothing more than a petty little man who was afraid of how the lost time would make him look on some stupid report. Ignore him. The safety of ourselves and of the general public is
far more important than an hour or two of time or a handful of missed packages.