M
MOLON LABE
Guest
Management in my district is instructing drivers to record deliveries that no attempt was made on as “Emergency Condition” instead of the proper "Missed" pieces that they are. The recent snowstorm and all its difficulties again brought this on. They cut routes, sent some drivers home, and dispatched the rest to a level that would normally take them 10 or 11 hours to do on a June day. Because of the snow, many of these routes cannot be completed before the 12-hour curfew. So, they instruct drivers to record whole sections or areas that the truck has not traveled as “Emergency Condition”. I fully understand the need for this option if a driver makes a valid attempt at a delivery location or to an impassible road, but to use this simply because UPS did not adjust their operation to the weather conditions is wrong and unethical. To fully service their customers and for their employees safety, UPS should lighten routes and put every available truck and driver on the road on these days. Many of these stops are deliverable if only the opportunity was there. I do understand that there will be additional costs to the company if this is done. Regardless, why not record the parcels as they truly are. The many problems that exist at UPS will never be addressed if the company continues to hide or disguise them as something else.